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Phone No - 9643377272, 011-40556727

Email - hello@boringfoods.in

FSSAI : 10020011008448

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1.Shipping Policy

All orders received till 4pm will be delivered same day. All orders post 4pm will be delivered next calendar day. 

All Delivery will be free delivery

The product will ship with dry-ice to ensure the product stay chilled.

If you have any questions email us on hello@boringfoods.in or send a query via our contact us page.

In case of order not received do notify us within 1 business day. 

Kindly call us on 9643377272 or email us on hello@boringfoods.in and we will check on the matter. In case there is a miss on our end, we deeply regret the inconvenience caused. We will send the product to you next business day. You reserve the right to cancel your order with a full refund. 

In case of issue with delivery boy:

In case of any issue with the delivery boy do inform us at 9643377272. We use third party logistics and we will duly note the complaint and ensure improvement in service delivery with our partners.

 2.Product Returns

If you are not entirely satisfied with your purchase, we're here to help. All products are only eligible for refunds or exchange if they’re kept intact in their original packaging at all times. Refunds, store credit and returns are deemed valid only if there’s a problem with the product (Torn/Weight-Quantity Issue/Breakage). We do not provide refunds if you do not like the taste of the product, not stored in freezer or cooking instructions are not followed properly. 

Buyer has to inform www.boringfoods.in of their intention to return the damaged products within 1 day of receipt of the goods at their shipping address. 

A photograph of such damaged goods should be sent to MBF19 Foods LLP contact address to hello@boringfoods.in, Call 9643377272 or it needs to be sent back with the delivery team. 

All refunds and returns are on sole discretion of Boring Foods upon the verification and confirmation done by via photographs and its employees and management. 

If you have any questions on how to return your item to us, email us on hello@boringfoods.in

3.Cancellation Policy

We do not refund any cancellations once the order is placed and is paid for. If you do decide to cancel we will issue you a store credit for the same value which will have a 1 month expiry.

4.Shipping Returns

All replacements or returns will be made after photograph verification or the returned shipment of product is received by MBF19 Foods LLP .The courier charges for returning the damaged cases will be borne by “MBF19 Foods LLP”

5.Refunds / Store Credit / Replacement 

Product Issue ( Packaging, Smell, Incorrect Weight, Torn) - Replacement/Store Credit/Refund

We will immediately notify you on the status of your refund after inspecting the item pictures/or the item.If your return is approved you can opt for any of the following:-

A replacement product can be sent, a refund can be issues or store credit can be provided. All replacements will be sent next business day. For a refund/store credit it will be processed next business day. Refunds usually 7-10 business day from our payment processing company, and store credit will be issued within 1 business day. 

Order Cancellation - Store Credit 

Once your cancel your order, a store credit will be issued for prepaid orders latest by next business day and will be sent to you on the email or phone from which you placed your order. This voucher will be valid for 1 month. 

Note:

For outside location of Delhi NCR - a refund will be issued from the same payment method. 

Incorrect Order Dispatch

We sincerely regret the inconvenience caused. We will send you the rest of the items next business day. In case we have sent you an item which was not part of your order - you can keep it at no charge or discard it. We will not charge you for it. 

 If you have any questions on how to return/cancel your item to us, email us on hello@boringfoods.in or whats-app us on 9643377272 / 011-40747145

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